MySaudiJobs jobs listing MySaudiJobs jobs listing Supply Associate Jobs in Al-Kharj Saudi Arabia Mon, 11 Sep 2017 00:00:00 +0000 <div style="text-align: justify;">JOB PURPOSE :</div> <ul> <li style="text-align: justify;">To develop and maintain strong relationship with Captains to ensure their quality, loyalty and satisfaction.</li> </ul> <div style="text-align: justify;">JOB DIMENSIONS :</div> <ul> <li style="text-align: justify;">The Supply Associate will be considered the go-to person to solve Captain&rsquo;s problems. Whether the issue is related to financials or trip quality, the Supply Associate owns the entire process of troubleshooting and providing solutions to the problem. &nbsp;</li> </ul> <div style="text-align: justify;">KEY ACCOUNTABILITES (OUTPUTS, KPI&rsquo;S) :</div> <ul> <li style="text-align: justify;">Number of tickets resolved</li> </ul> <div style="text-align: justify;">JOB CONTEXT :</div> <ul> <li style="text-align: justify;">Developing and maintain strong relationships with all Captains.</li> <li style="text-align: justify;">Promoting the organization with existing suppliers in the region.</li> <li style="text-align: justify;">Acting as a first point of contact for existing suppliers and partners.</li> <li style="text-align: justify;">Acting as a first point of contact and front-line support for all our Captains resolving device issues, training matters and other queries.</li> <li style="text-align: justify;">Recruiting high quality Captains, promote Careem and motivate them to continue working with us.</li> <li style="text-align: justify;">Ensuring our Captains follow the Careem quality standards.</li> <li style="text-align: justify;">Training Captains on our technology and customer service experience standards.</li> </ul> <p>&nbsp;</p> Marketing Coordinator Jobs in Al-Kharj Saudi Arabia Mon, 11 Sep 2017 00:00:00 +0000 <div style="text-align: justify;">The purpose of the Marketing Coordinator role is to support the implementation of the organization Marketing strategy for the region. This role requires a high level of market understanding and a diverse skill set across multiple areas, including social media marketing, event planning, strategic and conceptual thinking, content creation, and relationship management. Key responsibilities include:</div> <ul> <li style="text-align: justify;">Manage customer activation as well as retention campaigns, from planning to execution and reporting in order to help deliver our main KPI: downloads, sign-ups, churn, daily trips.</li> <li style="text-align: justify;">Develop content strategies and Social Media initiatives and work closely with the Social Media Agency to assure timely execution on our platforms (Facebook, Twitter, Instagram) and monitor customer feedback.</li> <li style="text-align: justify;">Monitor market trends, conduct competitive analysis and share the gained insights with the team on a regular basis.</li> <li style="text-align: justify;">Suggest measures to constantly improve our offering and the way we market our products.</li> <li style="text-align: justify;">Identify and build relationships with Social Media influencers in our space. Match our internal content creation with external influencers who would enjoy becoming Careem ambassadors.</li> <li style="text-align: justify;">Deliver a great experience to our many partners and manage these relationships to ensure result-oriented outcomes as well as positive brand affiliation.</li> <li style="text-align: justify;">Attend relevant events to evangelize the company&#39;s mission and find like&shy;minded individuals and companies to align with on future initiatives.</li> <li style="text-align: justify;">Assist with event planning, execution and reporting and cooperate with vendors, event coordinators, and design teams for on&shy;site collateral.</li> </ul>